Effective Date: January 1, 2024
We collect information you provide directly to us, such as: • Name and contact information (email, phone number) • Booking and reservation details • Payment information (processed securely through third-party processors) • Communications with us
When you use our services, we automatically collect: • Device information (IP address, browser type, operating system) • Usage data (pages visited, time spent, links clicked) • Location information (with your consent) • Cookies and similar tracking technologies
We use the information we collect to: • Process and manage bookings • Communicate with you about your reservations • Send marketing communications (with your consent) • Improve our services and website • Comply with legal obligations • Detect and prevent fraud
We do not sell or rent your personal information. We may share your information with: • Property owners and managers (for booking purposes) • Service providers (payment processors, email services, analytics) • Legal authorities (when required by law) • Business partners (with your consent)
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
By providing your mobile phone number and opting in to receive text messages from Mama Cabins, you consent to receive SMS notifications regarding: • Booking confirmations and updates • Property information and check-in details • Customer service communications • Promotional offers (only if you opt-in separately)
Message frequency varies based on your bookings and interactions. Standard message and data rates may apply from your wireless carrier. Please contact your carrier for pricing plans and details.
You can opt-out of receiving text messages at any time by: • Replying STOP to any text message • Contacting us at brittany@mamacabins.com • Updating your communication preferences in your account settings
Your text messaging opt-in data and consent information is kept strictly confidential and will never be shared with third parties. This data is used solely for the purpose of sending you text messages as described above.
For help or questions about text messages, reply HELP to any message or contact us at brittany@mamacabins.com.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include: • Encryption of sensitive data • Regular security assessments • Limited access to personal information • Secure data storage and transmission
You have the right to: • Access your personal information • Correct inaccurate information • Request deletion of your information • Opt-out of marketing communications • Disable cookies in your browser • Request data portability
We use cookies and similar tracking technologies to: • Remember your preferences • Analyze website traffic and usage • Personalize content and advertisements • Improve user experience
You can control cookies through your browser settings. However, disabling cookies may limit certain features of our website.
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
We use the following third-party services: • Google Analytics (website analytics) • Stripe (payment processing) • Social media platforms (when you interact with our social media content)
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
California residents have additional rights under the California Consumer Privacy Act (CCPA), including: • The right to know what personal information is collected • The right to know if personal information is sold or disclosed • The right to opt-out of the sale of personal information • The right to non-discrimination for exercising privacy rights
We retain your personal information for as long as necessary to: • Provide our services • Comply with legal obligations • Resolve disputes • Enforce our agreements
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Effective Date" at the top.
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Email: brittany@mamacabins.com
At Mama Cabins, we are committed to protecting your privacy and ensuring the security of your personal information. If you have any concerns about how we handle your data, please don't hesitate to reach out to us.